ACTIV™ AI Ecom Cart Recovery
Why Cart Abandonment is Still a Huge Problem?
According to Baymard’s Institute research, approximately 70% of e-commerce shopping carts are abandoned at checkout.
E-commerce stores incur losses of USD 18 billion in annual sales due to cart abandonment.
Emails with low open rates and scripted, impersonal replies reduce the likelihood of shoppers responding.
It’s not just about losing money in the present. Studies show that some users shift to other retailers or stores after shopping cart abandonment. That is a loss in the present and in the future because your business is losing a customer to a competitor.
The Solution
This ACTIV™ AI Ecom Bot revives abandoned carts with personalized SMS conversations and upsell flows. It feels like a real conversation. It handles objections and guides them back to buying.
The Result
We were able to recover lost sales. Cart recovery increased by up to 40% after sending tailored, engaging, and personalized SMS messages. This resulted in a 10–15% increase in revenue.
How it Works
Step 1: Enter Your E-commerce Store URL
Step 2: Store Analysis
- You have two options:
- • AI Analysis: Automatically extract this information using Perplexity + GPT-4o via OpenRouter
- • Manual Entry: Skip the AI analysis and enter the information yourself (free, recommended for most users)
Step 3: Define Your AI Agent
Choose a name for the AI persona; for example, it could be Sarah or Alex.
This is the name your AI Agent will use when engaging with customers.
Pick a Primary Currency for Offers/Communication:
$ € £ ¥
Step 4: AI Opening Message setup & preview
Initial SMS to Customer:
“Hi it’s Sarah from {{your store}}, is that the same {{contact.first_name}} who was interested in some items on our website?”
This is the first SMS your AI will send. You can edit and customize accordingly.
Have Questions?
An ACTIV™ AI agent for abandoned cart recovery is an automated system that uses artificial intelligence to identify shoppers who added items to their cart but didn’t complete checkout. Instead of sending generic reminders, it uses customer data, behavior, and preferences to trigger personalized messages and chat with them in real time to win them back.
Traditional abandoned cart emails are usually pre-set templates triggered after a fixed time delay. ACTIV™ AI agent, however, analyzes user behavior in real time, like browsing history, product preferences, or time spent on-site, to send relevant, personalized outreach messages (SMS or WhatsApp), or even email.
Modern AI agents can engage shoppers through multiple channels, including SMS, WhatsApp, Email, and on-site chat popups. By reaching customers on their preferred platform, this multichannel approach increases the likelihood of recovering the sale.
Yes. Most leading AI cart recovery solutions integrate seamlessly with platforms like Shopify, and they require minimal setup and sync automatically with your product catalog and customer data. By early 2026 we are going to offer integration with other platforms like WooCommerce, BigCommerce, and Magento.
Yes. ACTIV™ AI Agent uses your sales scripts, FAQs, and offer logic to answer buyer questions and overcome objections.
If available, ACTIV™ AI transfers interested or high-value buyers directly to your sales or support team for instant help.
Absolutely. Pod supports phone outreach in any supported language—so you can recover carts from anywhere.
Yes. ACTIV™ AI connects with your store and CRM to offer shoppers different items to purchase and sync recovery results automatically.